Prairie View Animal Hospital

24 Rich Road
Dekalb, IL 60115

(815)756-9976

www.pvahosp.com

Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Prairie View Animal Hospital.

1. What are the Hospital hours?

   Our hospital is open Monday, Wednesday, and Friday from 8:00am to 5:00pm, Tuesday and Thursday from 8:00am to 7:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     Cash, Check, Mastercard, Visa, Discover, and American Express

4. Can I make payments?

    Payment is required at the time of service. If a payment plan is needed, we accept Care Credit. You can apply for carecredit on line at www.carecredit.com. We offer a 6 month differed interest plan through care credit with a minimum $200 purchase. Any accounts greater than 90 days without payment are subject to referral to our collection agency and will be charged a collection fee of 33% of the balance. 

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 4-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgeryWe can also send blood tests to our outside laboratory service the day before your surgery.  These tests can provide us even more information then our in clinic tests. 

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 10-14 days following the surgery.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, we do boarding for our client's animals. We have boarding space for both dogs and cats.

10.  What are your kennels like?

   Our dog kennels are all indoor and temperature controlled. The dogs are walked 2 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders.  You may bring your own food for your pet if you desire or if they have special dietary requirements.  We discourage bringing your own beds, blankets, toys, etc because your pet may be stressed during boarding and destroy your items.  We are not responsible for damaged items.